FAQ's

Q. How long do the cakes stay fresh?

A. With the exception of the Chocolate  Rum and the Malibu rum cakes, our cakes will remain fresh for 3 weeks in a cool location.

The Chocolate Rum and the Malibu Rum cakes should be refrigerated if not eaten within a few days.

 

Q. Can you freeze the cakes?

A. Yes, the cakes can be frozen.

 

Q. How do you thaw them out?

A. Our cakes will thaw at room temperature.

 

Q. How long does it take to receive my online order?

A. Our cakes are made fresh per order. We allow ourselves up to 72 hrs to bake them. We use standard priority shipping

with the USPS and that time frame is 1-3 days.

Please order at least one week prior to an event.

Express shipping is available at an extra cost.

 

Q. I ordered a cake and a sale occurred a few days later.

Can I get an adjustment on my bill for the sale price?

A. We are not always aware of upcoming sales.

Sadly, we are not able to offer a price adjustment on orders that were placed prior to the start of the sale.

 

Q. How do we contact you?

A. By phone between the hours of 8 a.m. - 4:30 p.m. Monday - Friday.

The number is (518) 273-2091.

Email us at info@goodwaybakery.com

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192 9th Street Troy, New York 12180|  info@goodwaybakery.com |  Tel. 518-273-2091

© 2017 by Goodway Bakery