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Goodway Gourmet Bakery Frequently Asked Questions

At Goodway Gourmet Bakery, we understand that our customers may have questions about our products, especially our signature rum cakes. We've compiled a list of frequently asked questions to provide clarity and ensure you have the best experience with our bakery.

  • How long do the cakes stay fresh?
    With the exception of the Chocolate Rum and the Malibu rum cakes, our cakes will remain fresh for 3 weeks when stored in a cool location. The Chocolate Rum and the Malibu Rum cakes should be refrigerated if not consumed within a few days.
  • Can the cakes be frozen?
    Absolutely! Our cakes can be frozen and later thawed at room temperature, retaining their rich flavor and moist texture.
  • How long will shipping take?
    Our commitment to quality means that every cake is baked fresh upon order. We allow ourselves up to 72 hours to bake them. Once ready, we ship via UPS, which generally takes 1-3 days. For special event orders, including birthday cakes, we require at least one week's advanced notice. Express shipping is available at an additional cost, as calculated by UPS.
  • Can I get a price adjustment if a sale occurs after I've ordered a cake?
    We strive to offer the best prices to our customers. However, we are not always aware of upcoming sales. Unfortunately, we cannot offer price adjustments on orders placed before the start of a sale.
  • What is Rum Cake?
    Rum cake is a dessert that has been enjoyed for centuries across different cultures. To put it simply it is a cake made with rum. It pairs well with a variety of dessert ingredients, from chocolate to vanilla, and particularly with fruit. The alcohol in the cake, usually dark rum is used to intensify the flavor. At Goodway Gourmet Bakery, we only use authentic rum, ensuring an authentic taste in every bite.
  • Why is Rum Cake a popular dessert?
    Rum cake is celebrated for its moist, rich texture and intense flavor. The addition of rum adds a unique layer of spice, making the cake stand out. Whether it's for holidays, birthdays, or just a casual treat, rum cakes are always in demand.
  • Do I need to refrigerate Rum Cake?
    While our specific Chocolate Rum and Malibu Rum cakes need refrigeration if not consumed within a few days, rum acts as a natural preservative for other cakes. They can be stored in an air-tight container at room temperature, away from direct light, and can last up to 10 days. If frozen and stored correctly, the cake can last even longer.
  • How can I order a Rum Cake from Goodway Gourmet Bakery?
    You can easily place an order through our website or visit us in Troy, NY. We offer a variety of flavors, ensuring there's a rum cake perfect for every palate.
  • How does purchasing from Goodway Gourmet Bakery support education?
    Every purchase you make contributes to a noble cause. A portion of our proceeds goes directly to support youth education and sports in the community. In collaboration with RCA, we offer a Career Development program, providing students with practical skills in various areas of the baking industry. Your purchase is an investment in their education and future.
  • Are there any artificial ingredients or preservatives in your cakes?
    No, our baked goods are made fresh daily and contain no added preservatives or artificial ingredients. You can truly taste the difference in every bite.
  • Is your rum cake safe for children?
    Our rum cakes are safe for all ages to enjoy! Unlike most other rum cakes, our cakes do not contain alcohol in the finished product. So you can rest assured that when the baking process is complete, there is no remaining alcohol in our rum cakes, only the incredible flavor remains. Enjoy Goodway Gourmet’s family-friendly rum cakes!

We hope this FAQ section addresses any queries you might have about Goodway Gourmet Bakery and our products. If you have further questions, please don't hesitate to contact us.

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